Like the Philippines, India has been a profitable outsourcing destination for hundreds of companies including Silicon Valley giants like Google and Facebook. However, as IT services require specialized knowledge and equipment, you’ll have to train your in-house staff and set up the infrastructure for it. Access to a large talent pool, lower salaries and support from the National Association of Software Service Companies (NASSCOM) are some reasons why companies prefer outsourcing to India. Most companies have now outsourced work to India to save costs and scale their business activities. Brickwork India was founded in 2005 by spouses Vivek and Sangeeta Kulkarni to provide the benefits of outsourcing available to individuals and small to mid-sized companies. The firm has its headquarters in Maharashtra and has served over 600 happy clients from 27 countries.

Budget-friendly services and flexible pricing options

You need tools that help you communicate project demands and progress to your remote teams. They also have the most outrageous guarantee, that is, if they don’t exceed your service-level expectation, they will give you 200% of the payment you paid them. Triniter is known for providing high-quality yet affordable BPO call center services. They have been helping top companies with inbound customer and back-office support for a decade. This way, you’ll have no trouble communicating work requirements with Indian workforces. As they’ll have no trouble talking to your customers and addressing their needs, they’re perfect for your customer support services.

Knowledge Process Outsourcing (KPO)

Now, let’s how to write a profit and loss statement dive into some common software services that companies outsource to the country. However, companies can always take appropriate measures to safeguard their data when outsourcing to India. For example, you can get your software development outsourcing partner to sign an NDA (Non-Disclosure Agreement). India has a huge IT talent pool specializing in software application development, mobile app development, machine learning, custom software development, and other latest technologies.

Outsourcing to India is very cost-effective, especially if compared to hiring in-house, where developers cost around $80 per hour. Even while surrounded by other emerging outsourcing destinations, India continues to stand out. Andy is a technology & marketing leader who has delivered award-winning and world-first experiences. For example, if you’re good at digital marketing, you do not want to outsource that. The next step is to decide what activity you want to outsource to an Indian service provider.

1. These non-IT services offer significant cost savings for businesses while enabling them to focus on their core competencies.
2. This is the main reason why India is a go-to option, since they can do the work just as well as developers from the other side of the world.
3. According to Statista, the Indian information technology and business process management industry will employ around 5.4 million people in fiscal year 2023.
4. Foreign companies should always be aware that offshore outsourcing to India involves cultural and time zone differences.
5. A typical outsourcing firm offers excellent services for an affordable cost provided by a young, diverse labor pool of dedicated employees.

Lack of Privacy and Security laws

India will always belong to the top options when it comes to the top outsourcing destinations. Outsourcing to India gives companies and clients access to a vast pool of young and seasoned talents. So, by outsourcing to India, you can pay by the hour, by the week, per month, or by project. For example, an in-house software developer in India can be negotiated to around $15 per hour.

In the realm of software development and IT solutions, there’s a considerable risk of intellectual property duplication. Projects might be resold, and there’s no solid assurance of exclusivity or security. This concern is particularly pronounced with copyright and licensing in the outsourcing scene. Many businesses, especially in major cities like Bangalore and Hyderabad, offer diverse services for their clients.

Utilize project management tools and communication channels to stay informed about project milestones, tasks completed, and any potential delays. Assess the quality of work delivered against predefined standards and expectations to ensure consistency and alignment with project objectives. Provide comprehensive project details to the outsourced team to familiarize them with your company’s processes, tools, and expectations.

You also benefit from reduced startup cost due to the availability of ready outsourcing infrastructure in India. For example, you don’t have to set up any equipment or technology to perform your IT tasks — the service provider will already have it. As it’s not a fairly technical task, you can hire call centers to attend to your customers’ needs.

Delays can arise when you are doing client communication or translating requirements to Indian programmers, hindering your global business strategy. When outsourcing to India, any web design-related tasks or software development tasks that you are considering will be the lowest in price. If you are also thinking about outsourcing to India, you may be wondering about the pros and cons that come with business process outsourcing (BPO) and other forms of offshoring. It’s essential to check references and reviews of potential outsourcing companies.